Have a billing concern? Click on link most relevant to your issue for more information:
iTunes Store: Invalid, inactive, or illegible codes
Mac App Store account, billing, or purchase questions:
iTunes Store & Mac App Store: About credit-card authorization holds
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
Trouble logging in? Simply enter your email address OR username in order to reset your password.
For faster and more reliable delivery, add firstname.lastname@example.org to your trusted senders list in your email software.