Welcome to the Ragnarok Online Mobile: Eternal Love (ROM:EL) knowledge base FAQ article!
We understand many of you are seeking direct customer support for ROM:EL and inquiries about your purchases and in-game concerns.
Unfortunately, we are NOT the customer support specialist for Ragnarok Online Mobile: Eternal Love (ROM:EL), and using the IN-GAME SUPPORT can help faster than any other way.
To reach customer support, you will need to direct your inquiries to the in-game support shown below here for further assistance.
To reach Support from the main screen:
To reach Support from in-game:
Thank you for your understanding.